I sometimes think that every social media account should come with a quick-and-dirty tutorial on etiquette. What’s considered good manners? What are best practices for how to treat people online? You’d think that this would be common sense. Courtesy is courtesy, no matter where you are, right?
Unfortunately, that’s not always the case.
So here are a few tips on social media etiquette…feel free to pass these around to anyone you’ve noticed who could use the help!
- Answer and respond. If someone comments on your Facebook page or asks you a question on Twitter, respond to them. Social media’s designed to be interactive. It’s social. And if you use it for only one-way conversations, you’re
- Be a human being. You have a personality, right? Don’t be afraid to show it online. You’re interacting with other people, and most robots are boring (with some notable sci-fi exceptions).
- Don’t be all about the selling. Yeah. You’re awesome. And, oh wow, you have a sale. Again. Woohoo. Social media is about making connections with real people, not trying to push your products and services on them. There’s a reason people fast-forward through commercials at any given opportunity.
- Variety is the spice of life. Don’t bore your audience by posting nothing but inspirational quotes or links to outside articles. Keep your posts interesting and different, and you’ll keep people’s attention.
- Be respectful. When you’re talking to someone whose eyes you don’t have to meet, it can be tempting to be overly casual or even rude when they disagree with you. Remember there’s a person on the other side of your computer. Be as respectful in your online life as you are in your in-person life. Maybe even more so.
- Think first. As we’ve seen with celebrities and politicians everywhere, what you say social media platforms is public. Even if you delete it after the fact? Most likely *someone* saw your post. Think about what you say before you say it. Whether you’re considering posting something risqué or are about to post your political opinion, make sure that whatever you’re about to say is something you wouldn’t mind your mother (or the whole world) seeing.
What do you think? Are there any social media behaviors that drive you crazy? What would you add to this list?